Indian Motorcycle Ecommerce re-imagined

Indian Motorcycle Ecommerce re-imagined

We had the opportunity to collaborate with Polaris to develop ideas to improve the user experience and UI design of their e-commerce site. Our goal was to design a webpage that elevated their current brand to feel more premium and luxurious and provide an experience that increases shopper's confidence in their buying decisions, ultimately driving sales across multiple e-commerce sites.

Project Info

Client:

Polaris

Role:

UX Designer

Year

2019

Collaboration

Grant Robert Christopher Dustin

Project Link

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Task

Develop ideas to improve the User Experience and User Interface design of Indian/Polaris e-commerce site.

Solution

Design a webpage that elevated their current brand to feel more premium and luxurious and provide an experience that increases shopper's confidence in their buying decisions, ultimately driving sales across multiple e-commerce sites.

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Stages

01

Understanding the users.

To drive product sales, we first had to understand the audience and their buying behavior. We classified this behavior into three models

02

Research and More Research.

We built various layouts that matched the buyer behaviors. We then created a user flow & performed usability & heat-map testing.

03

Look & Feel based on Research.

Based on the learnings, we designed models that put greater emphasis on natural brand color reflecting Indian and Polaris heritage.

04

Combination on UI/UX

To drive product sales, we first had to understand the audience and their buying behavior. We classified this behavior into three models

05

Result

The redesigned website launched successfully in April 2020 with promising results. We are thrilled to have an e-commerce experience that provides both the premium brand feel and frictionless user experience.

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